Standards

Our Corporate Standards

Our customers and partners have the highest standards of quality and customer service in the industry. Chayora embraces these standards as our own. Our corporate standards are designed to ensure that you, our customers and partners, receive unparalleled experience and consistent delivery of service providing stable bases for continuity and growth of your business.

Security and Privacy Protection

Our business is founded on trust and our corporate and data centre processes ensure that we operate to the same high standards as your own. We handle your most sensitive information with greatest care and respect of privacy and confidentiality. Our processes and facilities are subject to regular rigorous audits. Extensive international data centre infrastructure management and operation experience of our team, combined with our honed over years experience dealing with the most demanding international enterprises and service providers, you are assured of a company that routinely delivers to meet the most rigorous industry standards such as ISO, PCI and other relevant international standards.

Accuracy and Timeliness

As with our emphasis on security and privacy protection, we are committed to do what we promise and deliver within agreed timelines making sure that you and your valuable customers can rely on us.

Continued Innovation

In an effort to drive greater and greater efficiency of our services and reduce costs and to ensure that you build your IT platforms on the most advanced, efficient and best managed infrastructure platforms we continuously invest in technology and innovation. Our industry leading designs and processes, in combination with excellent understanding of industry drivers and changing requirements are instrumental to our ability to deliver solutions your organisation requires.

Business Continuity

Chayora is committed to business continuity, recognising the importance of uninterrupted data centre services for you and your customers. With fully redundant, high security data centre solutions on all of our sites and business processes to match, we are able to meet the exacting business continuity and information protection needs of our most security conscious customers in the enterprise, financial services, service provider, telecommunication and system integration industries.

Chayora data centre room

Customer Service

We invest in customer account and project management at all levels of the organisation, providing you with dedicated customer relationship managers to ensure that you have access at all times to all resources necessary to meet your business needs. Our mission is to be your trusted, reliable and accessible service provider saving you money and reducing your risk. Chayora is taking care of all your data centre infrastructure needs so that you can focus on your core business and organisational priorities.

Chayora - about us

 

Contact us

Latest News